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Shipping and Courier Service

Courier Services

Monogram Biosciences, Inc.® helps coordinate contracted courier services for most geographical locations in the United States for clients with direct accounts (To set-up a direct account, please click here). Couriers are trained according to Monogram Biosciences' protocols that include International Air Transport Association/Department of Transportation (IATA/DOT) regulatory procedures, general handling protocols, and shipping procedures. They are supplied with Monogram Biosciences' shipping kits for the transport of infectious and diagnostic specimens.

Call Monogram Biosciences' Client Services for courier pick up at (800) 777-0177 before 1:00 PM to ensure next day delivery.
Please make sure samples are fully frozen before offering samples to courier.
Upon arrival of courier, please place frozen specimen tubes into the secondary container offered by the courier.
Please make sure there is bubble wrap and enough absorbent material inside to contain any spill.
Close container and give back to courier for shipment to Monogram Biosciences.
DO NOT put dry ice in secondary container.

If you have further questions about Shipping and Courier Service please review our FAQ section on Sample Collection Questions.

For additional information, please contact Monogram Biosciences' Client Services at (800) 777-0177 between the hours of 6:30 AM – 5:00 PM PST (9:30 AM – 8:00 PM EST) or email Client Services at Monogram Biosciences.