To aid in finding answers quickly we have divided the FAQs area of our site into categories. Each category lists all questions answered as links that will take you directly to the answer by clicking on the question. If you can not find the answer to the question you have, please email us your question and we will try to be as responsive as possible.
Trofile Questions
Learn about what Trofile is, how it works, how you can order it, and more.
PhenoSense Integrase Questions
Learn about what PhenoSense Integrase is, how it works, and how results are interpreted. Find answers to your questions here.
Sample Collection and Shipping Questions
Learn about necessary process for handling and shipping samples, and more.