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Courier Services
Monogram provides contracted courier services for most geographical locations in the United States. Couriers are trained according to Monogram protocols that include IATA/DOT regulatory procedures, general handling protocol, and shipping procedures. They are prepared with Monogram shipping kits for the transport of infectious and diagnostic specimens.
- Call Monogram Customer Service for courier pick up at (800) 777-0177 before 1 PM to ensure next day delivery.
- Please make sure samples are fully frozen before offering samples to courier.
- Upon arrival of courier, please place frozen specimen tubes into the secondary container offered by the courier.
- Please make sure there is bubble wrap and enough absorbent inside to contain any spill.
- Close container and give back to courier for shipment to Monogram.
- DO NOT put dry ice in secondary container.
Talk to your Monogram sales representative about your courier service pickup choices. In many areas we can set up a scheduled pickup, eliminating the need to call Monogram first.
If you have any questions, please contact Monogram Customer Service at (800) 777-0177 between the hours of 6:30 AM – 5:00 PM PT (9:30 AM – 8:00 PM ET).
Monogram, Inc. Shipping Containers
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